Cancellation and issued - not paid function

This function is useful in cases where, for example, a waiter spills or breaks something, or guests leave without paying. When you close a bill using Issued - Not Paid, the items from the bill will be deducted from the stock, but the bill’s value will not be added to the total revenue.

How to Use This Function in the Storyous POS System

1. Select a table/order
2. Click on the customer’s bill
3. A menu will expand, and the last option will be Issued - Not Paid

Where to Find Issued - Not Paid Bills in the Storyous Web Administration?

You can track the use of this function in the web administration under Bills > Cancellations and Discounts Control.

How Is This Function Reflected in the Stock Card?

Using Issued - Not Paid creates three movements in the stock card:

1. Sale (deduction from stock when the bill is issued)
2. Cancellation (return to stock when the bill is voided)
3. Cancellation - Issued (final deduction from stock)

How It Appears in the Stock Card:

• Cancellation - Issued: -3 pcs → Recorded for better tracking and organization.
• Cancellation: +3 pcs → Created when the bill is closed.
• Sale: -3 pcs → Created immediately after the product is marked.

In the final result, the stock is reduced by 3 pcs.