You can use this feature, for example, in situations where a waiter spills or breaks something, or when guests leave without paying. If you close the bill using Issued – Unpaid, the items will be deducted from inventory, but the value of the bill will not be added to total sales.
Closing a bill using Issued – Not paid
- Open the bill you want to close.
- Click on the bill/customer name in the top right corner.
- Select the Issued – Unpaid option.
Details in the web administration
You can find records of using this feature in the web administration in the Bills → Cancellations and Discounts control section. In the Changes performed column, select the Issued – Unpaid filter, and by clicking (i) details at the end of the row you can view the bill history.
Stock card movements
By entering Issued – Unpaid, three movements are created on the inventory card.
First, there is a Sale (deduction from inventory, the bill is issued), followed by a Cancellation (returned to inventory, the bill is canceled), and then Cancellation – Delivered (a subsequent deduction occurs).
On the inventory card, it then looks like this:
- Cancel - Delivered -0.3 kg – recorded on the inventory card for better searchability and orientation.
- Cancel +0.3 kg – created when the bill is closed using Issued – Unpaid.
- Sell -0.3 kg – created immediately after the product is registered.
In the final result, the inventory level is reduced by 0.3 kg.