Send orders directly from the register or mobile waiter to the kitchen display.
The kitchen display allows you to easily optimize kitchen operations. Electronic orders are displayed immediately and sorted in chronological order. The staff can quickly see how many burgers, steaks, or side dishes they need to prepare. For orders that consist of multiple courses, staff can check off individual courses to track the progress.
Benefits:
- Summary of orders
- Better organization and communication within the kitchen
- Can fully replace printed orders, but both systems complement each other well
- Hardware is designed to withstand the demanding environment of the kitchen
- Extended 2-year warranty
How it works:
After an order is placed, it is automatically displayed on the kitchen display. The latest order will appear at the bottom, with orders sorted by creation time. Each order shows the table number and how long the order has been waiting. On the right side, a summary of the dishes is displayed (this is useful for the chefs, as it gives them an overview of how many soups or other dishes need to be prepared). Once the order is fulfilled, it will disappear from the screen, but you can find all orders by clicking on the orange button in the bottom-right corner.
If an order contains multiple items or courses, staff can check off each course—for example, if the soup has been served but the main course is still pending. However, be careful when marking items as completed—for example, if you have two carrot soups, one for dine-in and one for takeout, both will be marked when you check off the soup item. If you mistakenly mark an item as completed, you can click on it again to unmark it.
When an order is partially prepared: If you have a printer set up and click "Print," a receipt will be printed with all the ordered items.
When an order is completely prepared: If you have a printer set up and click "Done and Print," the order will disappear from the kitchen display, and a receipt will be printed.
Order cancellations:
In POS are reflected automatically on the Kitchen Display—items will be crossed out and highlighted in red.
How to Set Up?
The setup is simple. In the web administration, go to the "Businesses" section and select the "Products" tab to choose which products you need to display on the kitchen display. (If you have multiple businesses, first select the specific business in the top-left corner.)
In the "Print to Kitchen" column, select the kitchen display (identified by the KDS abbreviation) as the printer for the orders. If you also want to print a paper receipt, select the required printer as well. To set up printing for all items in a category, you can use the "Bulk Actions" button.
After setting up printing, simply log out of the register and log in again.
How to Use the Device?
For the device to function correctly, it must be connected to the router via a cable or to Wi-Fi. It must be on the same network as the main tablet.
The kitchen display can be turned off and on by pressing and holding the button on the back (left button - POWER). A short press of this button can turn the screen on or off.
After becoming familiar with the specifics of our tablets, let’s move on to practical advice for troubleshooting common technical problems you may encounter while using them.