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Large Bluetooth Printer

In this article, we’ll go through the basic steps needed to work with the Xprinter XP-C260-N printer with an 80 mm paper roll width, which connects via Bluetooth.

You’ll learn how to correctly insert paper into the printer, how to pair it with a tablet, and how to find its physical address. This address needs to be entered into our internal system so that the Storyous POS app on your tablet can communicate with the printer without any issues.

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Loading the Paper Roll

Open the top of the printer and insert the roll into the internal compartment, ensuring that the paper unwinds upward, as shown in the image. If the paper is running low, a red panel on the front of the printer will light up.

Tip: Use high-quality thermal paper (you can order them through our sales department; contact information can be found here).
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Pairing the Printer with Your Tablet

  1. Plug the printer into a power outlet and turn it on.

  2. On your Android tablet (gear icon), open the Bluetooth / Connected devices section and make sure Bluetooth is turned on.

  3. Find and pair the device Printer001.

  4. When prompted, enter the PIN code – for this printer model, the code is 0000.

  5. Once paired successfully, Printer001 will move from the list of available devices to the list of paired devices.

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Check in the POS and Test Print

  1. Open the Storyous app on the tablet.

  2. Open the Menu using the ≡ icon in the top-left corner and go to Settings > Printers.

  3. Select your printer and check that its status is Online. 

    • If it shows as Offline, verify that the Printer Address matches the BT ADDRESS displayed on the self-test. You can find instructions for printing the self-test below.

    • If necessary, update it by clicking the Printer Address field.

  4. If you change the printer address, you must log out and log back in to apply the change.

  5. Click Test Print, the printer will print: “Your device is working properly.”

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Important: Solutions to the most common printer issues can be found here.

Self-test

The self-test is a small printout containing information about your device. To print it, follow these steps:

  1. Turn off the printer using the button on the right side.

  2. Press and hold the Feed button, then turn the printer back on. Release the button after approximately 3 seconds.

  3. The printed ticket will include the BT ADDRESS information.

USB Connection

If you are using a 14" or 15" POS terminal, you can connect the printer using a USB cable. Changes in our internal system are required, so please contact us for USB setup.

To ensure proper USB functionality, connect the cable to the correct port on the tablet:

  • 14" POS terminal: USB-OTG (gray),

  • 15" iMin POS terminal: USB 3 (blue).

Diagnostics

  • Blue Power Indicator:
    If the blue Power light is on, the printer is properly connected, and the power supply is working correctly. If the light is off, check that the power adapter is properly connected.

  • Red Error Indicator:
    If the red Error light is blinking, it may indicate a problem with the automatic cutter, overheating of the print head, or an empty paper roll. If the Error light stays on, try unplugging the printer for 5–10 minutes to let it “rest.”

  • Red Paper Indicator:
    If the red Paper light is blinking, the printer is signaling that it has run out of paper.