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Bill settings

In the Bill section, you can customise the appearance of your bills. Here you can set your logo and text, create reasons for cancelling a bill, and choose which information will be printed. 

English subtitles are available in the video. The part about receipt settings starts at 0:57. 

Important:

  • The settings always apply to a specific venue; in the top left, select the venue for which you want to change the settings.
  • To apply the change to the till, you need to log out of and back into the Storyous app on the till.
  • Changes are saved automatically; a green notification will appear in the bottom right letting you know the changes have been saved.

Text and logo on the bill

At the top of the page, you can customise the bill by adding:

  • Receipt title (printed only if no logo is uploaded).
  • Message for the customer (printed at the bottom of the receipt).
  • Image on the receipt – logo:
    • Formats: JPG, PNG, GIF,
    • Maximum size: 2 MB,
    • Recommended dimensions: 576 × 260 pixels.

Other bill settings options

In the Options below, you can define what will be printed on your receipt:

  • Print receipt number on the receipt – suitable for businesses with a takeaway window; the number will be printed on both the receipt and the kitchen chit.
  • Print name on the receipt – here you can enable printing of the staff name, either partially or in full.
  • Print proposed tip amount – the set percentage will be displayed on the receipt and/or on the receipt preview.
  • Show the payment method on the receipt – e.g. cash or card.
  • Print card bill copy – when paying by card, the receipt is printed twice.
  • Print confirmation for merchant – when paying by card, a merchant copy will be printed.

Refund reason

At the bottom of the page, you can easily set up Reasons for cancelling a receipt. At the end of the table, you can add a new reason by clicking + Add reason. Use the pencil icon to edit and click the bin icon to delete a reason.

Discount note

Just like for the reasons for cancelling a receipt, you can also set notes for giving discounts. This will give you a better overview of why staff are granting discounts and make subsequent checks easier.

At the end of the table, you can add a new note by clicking + Add note. Use the pencil icon to edit and click the bin icon to delete a note.