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Item discount

Item Discount Feature

The Item Discount feature allows you to flexibly apply discounts to specific products. You can offer a discount on products that have already been selected in the order or on products that are currently being ordered.

You can apply:

  • A percentage discount (%),
  • Or a custom value in currency.

Examples of Use:

  • Special Offer: A customer orders a cappuccino, and you want to offer a 15% discount on this specific drink as part of a marketing campaign.
  • Complaint: If a customer complains about the quality of a product, you can quickly and easily reduce the price of that product.
  • Customer Loyalty: For regular customers, you can offer a fixed discount, such as 20 CZK, on their usual product as a thank-you for their loyalty.

How the Feature Looks in the POS System

  • New Order
    • By long-pressing on a product, the Product Details dialog will open.
    • Click on the Show More Options button.
      Snímka obrazovky 2025-01-14 o 13.12.38.png
    • Click on the blue button No Discount and select either one of the suggested options or click on Custom Value.
      Snímka obrazovky 2025-01-14 o 13.12.21.png
    • If you select a custom value, by clicking the percentage icon, you can switch to entering an amount in currency.
    • After entering the discount, you will see the original price of the product crossed out, and the new price displayed next to it.
      Snímka obrazovky 2025-01-14 o 13.11.48.png
    • The same overview will also appear on the receipt.Snímka obrazovky 2025-01-14 o 13.08.31.png
  • Existing Order
    • The procedure is the same as for a new order, but you long-press on a product that is already in the order.

How the Feature Looks in Web Administration

Item discounts are now recorded in the Canceled Items and Discounts report. This allows you to easily track all discounts provided at the item level.

Snímka obrazovky 2025-01-14 o 13.15.01.png

By clicking on the cancelation details (even in the circle), you will see the exact information about the applied discount.

Snímka obrazovky 2025-01-14 o 13.16.51.png

Important Information

  • Replacement of the "On the house" Function with the New Item Discount Feature
    Once the Item Discount feature is activated for a customer, the "On the house" function will completely disappear from the app. This step is necessary for technical reasons. This also means that these products will now be tracked in the Canceled Items and Discounts report in the admin panel, which the previous feature did not support.

  • How to Restrict Access to This Feature
    The Item Discount feature shares permissions with regular discounts. This means that only employees who have permission to apply discounts to the entire account will be able to use this feature. Permissions are set in the Businesses section under Users.

Planned Expansion

In the future, you can look forward to:

  • Discount reasons,
  • Maximum discount limits.

Both of these features will be added in upcoming versions.

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