The Print rules feature allows you to define order printing based on the table or table section where the order was placed.
It helps streamline operations by automatically routing orders to the right place. You will mainly use it in more complex venues with multiple bars, kitchens, serving stations, floors or separate areas. If you run a simple venue and setting up ticket printing directly in Setup → Products is enough for you, you probably will not need Print rules.
English subtitles are available in the video.
| Example of use: If a beer order is placed at a table on the 1st floor, it will be printed at the bar on the 1st floor. If a beer order is placed at a table on the 2nd floor, it will be printed at the bar on the 2nd floor. By setting up Print rules, you make sure orders are sent to the correct bar or kitchen. |
Setting up a print rule
You can set up Print rules in the web administration under Setup → Print rules. Before you start, always check that you have selected the correct venue in the top left corner.
Because Print rules work based on table sections, we recommend checking the Tables article before setting them up. There you will find instructions on how to create table sections and assign tables to different parts of your venue.
In the Print rules section, click the + Add print rule button. Then fill in the rule name and select a printer for each table section. After that, click Save.
Each print rule is named and assigns one or more target printers to specific table sections. Thanks to this, the system evaluates not only the product itself, but also which table or section the order was placed from.
| Practical example: If your venue has the sections Terrace, Bar and Dining area, and each of them has its own drinks printer, you can create a print rule for drinks so that the order is always printed at the bar assigned to that specific section. This means staff do not need to manually decide where the order should be sent. |
Assigning the rule to products
After creating the rule, you still need to assign it to specific products in the Products section. In the column where you set the printer for order tickets for each product, the created print rule will appear alongside the printers.
You can then select the rule you want to use for the product. If the product previously had a specific printer assigned, remove it if needed so that the product follows the new print rule.
Editing and deleting a rule
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If you want to edit a rule, open the Print rules section, find the specific rule and click the pencil icon in the Action column. A window will open where you can change the rule, then save the changes by clicking Save.
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If you want to delete a rule, click the bin icon in the list and confirm the action.
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Important:
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