If you have ordered the integration of the Storyous POS system with the Previo hotel system, the activation speed depends on whether you are already using Previo. If not, it also depends on the status of your cooperation with Previo. If you have not yet signed a contract with Previo, the entire process may take longer.
Once we receive your order, our customer support team will contact Previo to request an activation key, which is required to start the integration. After activation, we will notify you that the integration has been successfully launched.
Integration Setup Options
Guest expenses from the restaurant can be sent to Previo in two ways:
- Per sold item – default activation setting.
- Grouped by VAT rate – e.g., Restaurant Consumption 15% VAT and Restaurant Consumption 21% VAT. If you prefer this setting, please inform your sales representative when placing your order or contact our customer support.
How to transfer guest expenses to their hotel bill?
Once the integration is activated, you can easily transfer guest expenses to their hotel room.
When settling a bill in Storyous, select "Transfer to room" as the payment method and choose from the available rooms. Only rooms with checked-in guests will be displayed.