Frequently asked questions

I can not log into the tablet.

  • First of all you need to confirm the general terms and conditions after login with the same details on Then it is possible to log into the Storyous application in tablet.

I did the previous step but I can not see anything in the tablet.

  • You need to fill the web administration with details about your eterprise and fill products and stocks sections by items

When the billing period starts?

  • Please log into the web administration the same day as into the application in tablet. The billing period starts with the day of web admin login but the fee is calculated since you log into the application in tablet. When these dates are different, you will not receive the invoice the first month but the next month, including both of the periods.

My account

Each user administrate his/her account in the section ,,Můj účet" (,,My account") You can set the photo but also change:

  • user name: the one you use for login (1),
  • email, where we can sent forgotten password (2),
  • password, that consist of seven symbols, one of which needs to be letter (3).
  • pin, enabling fast switching of users in Storyous application (4).

If you forgot your password, use the link below the table of login. The password will be send to your email, which you set in web administration.