I made an order so how can I manage a payment options? Tap on the order and for the payment you have two options.
- A button „Zaplatit zvlášť“/Separate bills - you can choose specific items and then click on the price and finish the payment.
- A button „Zaplatit vše“/ Pay all together - you see a price for all items and can just finish the payment.
Before you finish the payment you see a pop up window with couple options. You can:
- add discount/Sleva ,
- type in number of guests/počet hostů,
- cancel or print out the bill - x,
- open a calculator/Vrácení
TIP: Each discounted or cancelled receipt are recorded to the system and are visible in Web Network Administration in section Receipts/Účty, subsection Control of cancellations and discounts/Kontrola storna a slev.
To click on Hotově/Cash or Kartou/By card you can finish the payment. If you pay by a card and don't have a payment terminal from Storyous you must type the amount in.
If you don't want to finish a payment and need to go back just click on the x in upper corner of pop up window (1). Then you can still make changes.
All receipts you can find if you click in upper left corner and then you´ll choose Přehled účtenek/Receipts list. If you tap on the receipt you can see details and also cancell the receipt.
Changes in detail of receipt
In the section Přehled účtenek/Receipt list if you tap on the receipt (1) you can change the payment method (2) and the number of persons (3).
To reprint receipt just tap on „Znovu vytisknout”/Reprinting receipt(1). A record of this action will be recorded in section Kontrola storna a slev/Supervision over cancellation and discounts.
Making cancellation of completed payment
To cancel a payment that has been completed you can click on „Stornovat účtenku”/Cancel receipt. You can set up reasons of cancellation in Web Network Administration but it is not obligatory.