Follow

First steps with your Storyous POS

Thank you for choosing Storyous POS. We are happy to be a part of your business and help you simplify and streamline it. In this article, we will guide you through the process of connecting and turning on your tablet so that you can start enjoying all the benefits of our system as soon as possible.

1. General Settings

  • Our devices run on the Android system.
  • After unpacking, press and hold the power button on the side or back to turn on the device.
  • The volume buttons are located on the side of the POS.

2. Power

  • The 14" and 15" POS  do not have a battery, so they must always be plugged into a power source.
  • Other models have a built-in battery. Charge them only with the original charger. Once fully charged, disconnect them to extend battery life.
  • The PAX A920 Pro model can also be charged via a docking station.

3. Accessories

Note: If you are interested in accessories, you can contact your sales representative or our sales line. You can find the list of contacts here.

4. Internet Connection

Depending on the device type, you can use:

  • Wi-Fi:
    1. Open Settings > Network & Internet.
    2. Select your Wi-Fi network and enter the password.
    3. Once connected, the status will display as Connected.
  • LAN (internet cable):
    1. Connect the LAN cable to the router and POS (port is located on the back).
    2. If you don’t have that option, connect the cash register to Wi-Fi.
  • Mobile Internet (SIM card):
    1. Insert the SIM card (the slot is on the side or under the battery).
    2. Turn on mobile data from the top control panel or go to Settings > Network & Internet > Mobile Network.

Recommendations:

  • Use a separate network just for the POS system.
  • Connect all devices to the same network (except those using mobile data).
  • Prefer LAN connection if possible.
  • Use only one type of connection (e.g., if using LAN, turn off Wi-Fi).

5. Logging into Storyous

  • The POS application is pre-installed on the devices.
  • Log in using the email and password created during registration. These are the login credentials created by the owner during registration. You can find the instructions for registration and the first login here.
  • The same accounts will be used for all parts of the POS system (web administration, MyStoryous app) and our services.

Not recommended: 

  • Installing other applications to keep the device's memory reserved for the POS app and ensure its proper functionality.