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Storyous Kiosk

Storyous Kiosk is a self-service solution that allows guests to browse the menu, customise their order and pay by card without assistance from staff. This article contains information about supported hardware and the basic operating requirements. 

Storyous kiosk.png

Hardware

Storyous Kiosk uses a stationary touchscreen device, the iMin Crane.

The kiosk solution includes:

Touchscreen

Model: iMin Crane

Display: 16" or 22"

Table stand

Dimensions: 16 × 15 × 55 cm, base 35 × 35 cm

Weight: 8 kg

PrinterPrinter-to-kiosk connection: USB
Teya payment terminalInternet connection via Wi-Fi or LAN cable
Note: A stable internet connection is required for the kiosk to work.

Using the device

Speed up service, serve more guests and offer them a more convenient way to place their orders.

Guests create their own orders without waiting for staff or requiring assistance. Once paid for, the order is automatically entered into the Storyous system and sent to the kitchen.

What the customer will see when approaching the kiosk:

  • selects the kiosk language,
  • selects dine-in or takeaway,
  • sees photos, descriptions and allergens for the items,
  • customises the order with add-ons,
  • scans their loyalty programme card to use their benefits,
  • selects products from the upsell offer,
  • receives instructions on how to collect the order according to the selected method: order number, customer's name, pager number or table tent number,
  • pays by card or contactless payment using the Teya payment terminal,
  • prints a receipt or receives only the order number.

The kiosk also helps increase order value by clearly displaying add-ons and supplementary products. You manage the menu and kiosk settings directly in the Storyous web administration, and changes are synchronised without the need for a technician visit or maintaining a second menu.

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