In this article, you will learn how to properly use all the order options that the Storyous system offers. Before you can start taking and selling orders, you first need to create products and, if necessary, tables in your web administration. Instructions for creating products can be found in the article Products and Product Subcategories, and a guide to working with tables can be found in the article Tables.
Creating an Order
You can create an order from the overview of tables and accounts. There are two ways to order: either by selecting a specific table you want to order for, or by clicking the New basket button, which creates a quick order (useful, for example, for take-away sales or in other cases where it is not necessary to have an account assigned to a table).
Selecting and Removing Products
After selecting a table or creating a new basket, you will be taken to the order mode. On the left side, you will find a list of products sorted by categories. By clicking on a category, the products within it will appear, and you can place an order by tapping on the desired product. The account you are ordering to will be displayed on the right side.
If you accidentally tap on the wrong product or enter an incorrect quantity, you can easily remove newly added items from the right side of the screen by double-tapping them. For each product, you will see a slider that allows you to move items to a different position in the list of ordered products on the account.
Divider Button
At the bottom, you will find the Devider button, which inserts a separator into the account on the right. This separator is used, for example, to distinguish between courses. You can move the separator using the slider, just like products, and if you hold it down, you can also rename it to make its purpose clear. The separator will also be printed on the order ticket, just like a note added during ordering. You can remove it by tapping on it.
Order Confirmation
If you have a New basket opened and want to move it to a table, simply click Assign table in the bottom left corner and select the appropriate table. The order will then be moved to the selected table, and the order ticket will be printed on the corresponding printers.
If you are creating an order for a specific table, confirm it by pressing the OK button. Once the order is confirmed, the system sends a command to print the order tickets to the printers.
Note, Discount on Product, and Quantity Change
If you hold your finger on a product in the order mode (either in the list on the left or on the right), you can add a note (e.g. to go, or for steak – medium), change the VAT rate, adjust the ordered quantity, or apply a discount. To add a discount, click Show additional options — you can choose a percentage discount or enter a custom value. The original price will then be crossed out, and the new price will be displayed.
Adding to an Existing Order
After confirming an order, you can find the open account for the given table in the table overview. If you tap on the order, you will see the already received products on the right side. If you want to add something to the account, click on the given order or press the Items button. You will be taken back to the order mode, where you can add additional products.
When adding additional orders to an already open account, the system distinguishes between items that were previously received, newly marked items, and those that have already been paid for.
Deleting, Renaming an Account, Moving Items, Changing Tables, Issued–Unpaid, and Account Timeline
Additional options for editing or deleting an account can be found in an open order by clicking on the table (or the table name or Basket) in the top right corner. Here, you can rename the account by clicking the pencil icon, delete it, move some of the items to another account, change the table, view the bill timeline, or close it using the Issued–Unpaid method.
This option can be used, for example, when a waiter accidentally spills an ordered drink. You can learn more about this feature in the article Issued–Unpaid Function.
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