In this article, you will learn how to close a bill and how to use the Payment Completion dialog window and what you can find inside it
Payment Completion - Pay All
You can access payment completion from an open bill by clicking Pay All in the bottom right corner or by swiping from right to left. A payment completion dialog window will then appear.
Payment Completion - Pay Separately
If you want to split the payment—either among several people with an equal amount or according to products—you need to click Pay Separately. More about Split Payments can be found in our article Split Payment.
Split by Products
After clicking Pay, you can select individual products the customer wants to pay for. Click the items to select them. Proceed to payment by clicking the total amount of selected products in the bottom right corner.
Split the Bill into Parts
Below the items on the bill, you will find a slider allowing you to choose whether the payment should be split by items or by price. If you want to divide the bill into two or more parts, activate splitting by price using the slider.
Then simply choose how many parts the bill should be divided into and complete each payment.
| Note: We can activate this function for you free of charge upon request through our customer support line. |
Complete Payment Dialog Window
In this dialog window, you can finalise the bill. Here you can find the final amount the guest will pay, the option to enter a discount, the currency in which the bill will be paid, the number of guests who ordered on the bill, printing options, and the ability to choose payment type.
Discount on the Bill
The discount option is located in the top left below the amount. Click No discount to display the available options. You can choose one of the preset percentage values or click Custom value. Here you can enter your own percentage or a value in currency. If you want to enter a discount in currency, click on the percent icon (%) and switch to CZK.
To remove the discount, click the field again and select No discount.
Customer
If you use our customer loyalty program, an icon will appear between Discount and Currency. After clicking it, you can scan the customer’s loyalty code or enter their loyalty number. More about the loyalty program can be found in the article Loyalty Program.
Currency
If you want to accept payments in foreign currencies, you must first configure which currencies and exchange rates you accept in the web administration. You can find the full guide in the article Payments in Foreign Currency.
Number of Guests
If you want to record the number of guests, you can enter how many guests were served or how many were seated at the table when closing the bill. This information will appear in your statistics in the web administration. By default, the system counts one bill = one guest.
This section contains printing options. On the right, click the red field Print receipt preview to print a preview of the bill.
By clicking the blue field Receipt you can select Digital receipt printing. The receipt will not print when payment is selected, and the bill will close. The system remembers this choice; if you want to print receipts again, click the blue field on Digital and choose Receipt.
Clicking the Receipt/Digital field also reveals the option Invoice, allowing you to print an invoice for the customer with their billing details. Clicking this option will open a form where required details must be filled in. More about this feature can be found in the article Invoice Payment and Bank Account Setup.
Payment Types
At the very bottom of this window you will find payment types. You will see Cash and Card as default options, but there are several payment types available and you can also create your own. More information can be found in the article Payment Method Settings.
When closing a bill with Cash, a receipt will be printed (unless Digital printing is enabled as mentioned above).
When paying by Card, the bill will also be closed (and a receipt printed if printing is enabled). If you have an integrated terminal, the card payment will be sent to that terminal and the bill will close after processing the payment.
| Note: For each receipt, you can change the payment type in the app in the Receipts Overview section, or later in the web administration under Bills -> Bills. |
Calculator – How Much to Return to the Customer
For cash payments, you can use the Calculator function to calculate change. Hold the Cash button and the calculator will appear.
For example, the customer needs to pay 90 CZK for coffee, they give you 100 CZK, you enter 100 CZK into the system, and it will calculate that you need to return 10 CZK.
Tips
For both cash and card payments, it is possible to enable tip entry. When clicking Cash or Card, a window will appear where you can enter the total amount the customer wants to pay. The system will automatically calculate the difference as the tip.
You can enable or disable this feature directly in the web administration under Settings -> POS Settings.
Tips are not part of revenue, therefore they do not appear in the Revenue Overview and do not appear on the printed receipt. Information about total tips can be found in Cashflow.