How to Set Up Your New Printer?
Printers are used for printing receipts and order slips (e.g., for the kitchen). They use thermal printing, so you don’t need toner – just thermal paper (80mm wide). All Xprinter printers require a constant power supply.
Connecting the Printer
- Plug the printer adapter into a power source and turn it on using the button on the right side.
- Make sure the paper is loaded correctly (the paper roll should unwind upwards).
Connection Options
- LAN: Connect the printer to the router using a LAN cable.
- Bluetooth: Pair the printer with the POS system via Bluetooth.
- USB: Connect the printer to the POS/tablet using a USB cable.
LAN Printer Setup
- Connect the printer via a LAN cable.
- Plug the cable into the port labeled "Net" on the back of the printer.
- After connecting, the green and orange LEDs next to the cable will light up.
Printing a Self-Test
- Turn off the printer.
- Press and hold the Feed button, turn the printer on, and release the button after 3 seconds.
- The printed document will contain the printer’s IP address.
Setting it Up in the POS System
- Open the Storyous app.
- Go to Settings > Printers.
- Select the printer that is offline.
- Click on the address and enter the IP address from the self-test printout.
- Confirm.
- Log out and log back into the Storyous app.
Test Print
- Go to Settings > Printers.
- Click on "Test Print."
- The printer will print: “Your device is working correctly.”
Setting up the Bluetooth printer
- Place the printer within 3 meters of the cash register/tablet, ideally next to each other.
- Do not place objects or metal materials around the printer that could interfere with the Bluetooth signal.
- Choose only one connection method for your printer: LAN, Bluetooth, or USB.
Bluetooth Printer Setup Pairing
- Turn on the printer.
- On the tablet, go to Settings > Connected Devices > Bluetooth.
- Search for the printer > name: Printer001, PIN: 0000.
- After pairing, check the status in the POS system.
Test Print Follow the same steps as with the LAN connection.
USB Printer Setup
- Connect the printer to the POS system via the USB cable (for 14” tablets, use the USB OTG port).
- Contact customer support to set up the printer driver.
Test Print
Follow the same steps as with the LAN connection.
Tips for Smooth Printing:
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For any other questions, please contact our customer support. We’ll be happy to help!