Kiosk settings

Upload an image that will be displayed when the kiosk is inactive.

• Recommended dimensions: 1200 × 1920 px
• Orientation: portrait

Don't have a graphic designer? You can create a welcome screen using ChatGPT – click here and follow the instructions.

Select the languages that will be available on the kiosk:

• Czech,
• Slovak,
• English.

The default language corresponds to the country where your business is located. However, the customer can change the language at any time during the order.

Set which types of orders the kiosk will support:

• Takeaway only
• Dine-in only
• Both options

If you select both options, the customer will choose at the start of the order whether they want to dine in or have it as a takeaway. The selected option will be shown on the kitchen printout.

For each order type, you can set how the order will be identified when it is collected.

Select up to 4 products that will be shown to the customer when completing the order. This offer can help you increase the average order value.

You can turn the display of allergens for products on or off on the kiosk.

For allergens to be displayed, they must be set for each individual product. You can find the instructions in the next step.

To display a product on the kiosk, activate the Show on kiosk option for it. You can find this setting directly in the column of the same name.

You can activate products individually or use bulk actions.

If you want to display more detailed information about a product to customers, fill in the Product description field. The description will be displayed below the product name on the kiosk.

Edit the description by clicking the pencil icon in the table, editing the description and saving the changes. 

Product images help make the offer more attractive to customers. Upload an image separately for each product: click the pencil icon in the table and upload the image.

The currently required image dimensions are 1024 × 1024 px. However, the kiosk automatically crops the image to 1024 × 765 px. Therefore, position the main object so that it remains clearly visible after cropping.

Don't have your own product photos? You can use ChatGPT or another artificial intelligence tool. First, prepare a list of the products for which you want to create images:

1. In the Show on kiosk column, use the filter and select the products that you want to display on the kiosk.
2. Click the three dots in the top-right corner of the table and select Export to CSV.
3. In the exported table, copy the first column containing the product names.
4. If necessary, edit the names to make them as precise as possible – for example, add the product type, packaging or portion size.
5. Paste the list into ChatGPT to create product images and follow the instructions.

Click the three dots in the top-right corner of the table and select the Allergens column to display it.

You can set allergens for individual products in the newly displayed column. To set them for multiple products at once, use bulk actions

To display a product on the kiosk, activate the Show on kiosk option for it. You can find this setting directly in the column of the same name.

You can find more detailed information about add-on settings in a separate article.

If you want to track sales from the kiosk, we recommend creating a special user, for example named Kiosk Sales, and logging in to the kiosk using this user.

You will then be able to track sales in the Reports → Users. 

You can find instructions on how to create a user here. You will need to create a real email mailbox to which you will receive a link for setting your password.

This is another element that can make the terminal look more modern. 

You can upload your logo in the Teya Business Portal and display it on the payment screen from the till on your payment terminal

1. Open the Teya Business Portal and sign in using your Teya login details.

2. Click your company name at the top of the screen to open the side menu.

3. Select Shops and click the relevant business location. 

4. Click the + button to upload an image from your device.

5. Drag and drop the file or select it from your device.

6. Choose whether you want to use the image only for this business location or for multiple locations. 

A stable internet connection is required for the application to work correctly.

When launching the application for the first time, proceed as follows:

Set up the payment terminal

1. Open the Teya application.
2. Connect the terminal to Wi-Fi.
3. Start the sign-in process and follow the instructions on the terminal.
4. Set a manager PIN.
5. Select the till mode.

The terminal is set up correctly if a screen with the Teya logo or your logo is displayed, with your business name at the bottom.

Set up the till application

1. Sign in using your user account or the special kiosk user that you created in the previous step.
2. Open Printers → name of the printer paired with the kiosk and print a test printout.
3. If no printer is displayed, contact customer support on +420 296 208 707.
4. Open Payment terminal → Pair terminal and select the relevant terminal. You can find its serial number on the back of the device.
5. Open the Kiosk section.

If you have a business location without another tablet, scan the QR code with your phone at this step and save the authenticator before starting the kiosk. This will allow you to access the application menu if necessary.

If you have additional tills at the business location, you do not need to scan the QR code. You can access the authenticator from another till at any time.

6. Click Start kiosk.

For operational and security reasons, the application cannot normally be exited or closed. The device is locked so that the customer cannot leave the kiosk application.

Exiting kiosk mode

To access the Storyous settings:

1. Tap the top-right corner of the screen. There is no visible button in the corner – it is a hidden spot.
2. Enter the one-time PIN code.

The code is displayed on any till at the same business location under Menu → Settings → Kiosk. The code changes approximately every two minutes.

Unlocking the Android system interface

For example, to connect to Wi-Fi, you can unlock the Android system interface:

1. Tap anywhere on the screen three times with two fingers.
2. Enter the universal code 8008.
3. Select Close.

This unlocks the top and bottom Android system bars. Swipe up on the bottom bar and minimise the application to access the Android environment.