The Item Discount feature allows you to flexibly apply discounts to specific products. You can offer discounts on products already selected in an order or on products that are being ordered.
You can apply:
- A percentage discount (%),
- Or a custom value in local currency (CZK).
Examples of use:
- Special offer: A customer orders a cappuccino, and you want to offer a 15% discount on this specific drink as part of a marketing campaign.
- Complaint: If a customer complains about the quality of a product, you can quickly and easily reduce the price of this product.
- Customer loyalty: You can offer a fixed discount, such as 20 CZK, on a regular customer’s usual product as a thank-you for their loyalty.
How the feature looks in the POS system
- New order:
- Long press on the product to open the Product Detail dialog.
- Click on "Show more options."
- Click the blue "No discount" button and select from the suggested options, or click on "Custom value."
- If you choose a custom value, clicking on the percentage icon will switch to the option to enter the amount in CZK.
- After entering the discount, you’ll see the original price of the product crossed out, and the new price displayed next to it.
- The same overview will appear on the receipt.
- Existing order:
- The procedure is the same as with a new order, but you simply long press on the product that is already in the order.
How the feature looks in the web administration
Item discounts are now recorded in the "Canceled Items and Discounts Review" section. This allows you to easily track all discounts applied to individual items.
- By clicking on the cancellation detail (even in a circle), you will see the exact information about the applied discount.
Important Information
- Replacing the "Business Account" function with the new Item Discount function:
Once the Item Discount function is activated for a customer, the "Business Account" feature will completely disappear from the app.
This step is necessary for technical reasons. It also means that these products will now be tracked in the "Canceled Items and Discounts Review" in the administration, which the previous function did not support.
- How do I prevent access to this feature?
The Item Discount feature shares permissions with regular discounts. This means that only employees with permission to apply discounts to the entire order can use this feature. You can set permissions in the "Businesses" section under "Users."
- Planned Expansion
In the future, you can also look forward to:
- Discount reasons,
- Maximum discount limit.
Both of these functionalities will be added in upcoming versions.