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Bill history

You can find a list of all closed bills both in your web administration in the section Bills → Bills, as well as on the device. In the Menu ≡ select Bill History, where you will find all receipts issued from all your tablets for the 30 days within the given place.

Important: Pay attention to the user role with which you are logged under in the app. For example, a user with the “Newbie” role will not see receipts, and a user with the “Waiter” role will see only their own receipts from the last 48 hours. Certain roles also cannot perform some actions and may have restrictions regarding receipt editing. More information can be found in the article Users.

English subtitles are available in the video.

In the left column you will find a list of bills sorted by date, including the bill number, time of issue, price, and the table on which the account was closed. Above the list, you can also search receipts by bill identifier. You can select a specific receipt from the list by tapping it; on the right side you will then see its detail.

In the bill detail you will find:

  • bill number, 

  • date and time of issue, 

  • the name of the user who closed the bill (if showing the user’s name on the receipt is enabled in Bill Settings in the administration; otherwise you will find this information in the Bill Timeline), 

  • a discount on the entire account in percentage and amount (more details can also be found in the Account Timeline),

  • the amount of the tip,

  • the final price,

  • Paid by – here you will see which payment method was used to close the bill, and you can change the payment type by tapping it (payment type settings can be found in the administration in Settings → Payment Methods),

  • Number of guests – displays the number of guests entered when closing the bill; you can change the number by tapping it or set mandatory guest count entry in the administration in Settings → POS Settings,

  • the Print again button prints a copy of the bill; you can preview the bill by tapping the magnifying glass at the top right,

  • Cancel bill – by tapping this option, you can cancel a closed bill; you will be prompted to select a reason for cancelation (these can be configured in the administration in Settings → Bill). You can find an overview of canceled bills in Cancellations and Discounts Control,

Note:

  • From the device app, a user (Head Waiter, Warehouse Manager, Stock Clerk, Waiter) can void a receipt up to 48 hours after it was issued (the “Newbie” role does not have this option, while the Manager/Owner roles can do this up to one month back). A cancelation can also be performed in the administration under Bills → Bills.
  • A void does NOT retroactively affect already completed closures!
  • If you are using inventory management, after canceling a receipt, the products from the bill will be returned to the corresponding warehouse as of the date and time of the cancellation.

  • Reopen bill – this button allows you to reopen the bill; after tapping you will be prompted to select a reason for reopening (these can be configured in the administration in Settings → Bills). You can then modify the quantity of products or add new ones. More information can be found in our article Correction of a Closed Bill,

  • Bill timeline allows you to view the full history of actions on the bill,

  • in the Item List section, you can see all items on the account, including item-level discounts.