You will use this function, for example, in cases where a waiter spills or breaks something, or when guests leave without paying. When you close the bill with the “Issued-Unpaid” option, the items on the bill are deducted from the stock, but the value of the bill is not added to the total revenue.
In the Storyous POS application, you can access this function with the following steps:
- Select the table/order.
- Tap on the customer’s bill.
- A menu will appear, with the last option being Issued-Unpaid.
You can track the use of this function in the web administration in the Accounts section under Cancellation and Discount Control.
Entering "Issued-Unpaid" results in 3 movements on the stock card.
- First, a Sale (deducted from the stock, the bill is issued).
- Then, a Cancellation (returned to the stock, the bill is canceled).
- Finally, a Cancellation-Issued (further deduction occurs).
In the stock card, it looks like this:
- Cancellation-Issued -3 pcs: This is recorded on the stock card for better searchability and orientation.
- Cancellation +3 pcs: This occurs when the bill is canceled.
- Sale -3 pcs: This occurs immediately after the product is marked.
- The final result is that the stock is reduced by 3 pcs.