If you have ordered the integration of the Storyous POS system with the Hores hotel system, our customer support team will contact you regarding the connection setup.
To successfully connect, our customer support will also contact Hores to obtain the activation key required for the integration. Additionally, we will request your network administrator's contact details, as we need your hotel's public IP address to access data from the Hores system.
How does the Storyous-Hores integration work?
The integration is based on linking product categories in Storyous with rasters in the Hores system. Before activation, you should decide how you want to connect these two systems.
The integration works so that a hotel guest orders food or drinks in your restaurant, but instead of paying immediately, the amount is added to their total hotel bill.
Example of category mapping
In Storyous, you might have categories such as Beer, Wine, Soft Drinks, Pizza, Pasta, Meat, Desserts.
In Hores, you could have rasters such as Accommodation, Food, Beverage, Others.
For the integration to function correctly, we need to know how you want to link these categories. For example:
- Beer, Wine, and Soft Drinks from Storyous could be assigned to the Beverage raster in Hores.
- Pizza, Pasta, Meat, and Desserts could be assigned to the Food raster in Hores.
Other configurations are possible, such as dividing by alcohol type:
- Beer and Wine could be mapped to Alcohol,
- Soft Drinks could be mapped to Non-Alcoholic in Hores.
Integration Setup Options
Guest expenses from the restaurant can be sent to Hores in two ways:
- Per sold item – default setting.
- Grouped by VAT rate – for example, Restaurant Consumption 15% VAT and Restaurant Consumption 21% VAT. If you prefer this option, please inform your sales representative when placing your order or contact our customer support.
How to transfer guest expenses to their hotel bill?
Once the integration is activated, you can easily transfer guest expenses to their hotel room.
When settling a bill in Storyous, select "Transfer to room" as the payment method and choose from the available rooms. Only rooms with checked-in guests will be displayed.