Articles in this section

Products

All sales items are managed in the Setup → Products section. The top part of the page is used for creating new products and managing product categories. The bottom part with the table is intended for working with already created products – editing, changing settings, bulk actions, or linking them to stock through recipes.

Screenshot 2026-06-04 at 14.39.31.png

Product categories

In the top right, you can open the list of product categories, edit them, or create a new one.

  1. In the administration, go to Setup -> Products.
  2. In the top right, click the Product categories button.
Screenshot 2026-06-04 at 14.40.51.png
  1. Then, at the bottom left, select + Add category.
Screenshot 2026-06-04 at 14.41.22.png
  1. Fill in the basic details:
    • Short title – shown on the POS, we recommend using shorter text (e.g. Soft drinks).
    • Long title – shown in the administration (e.g. Non-alcoholic drinks).
    • Choose the colour and icon under which the category will appear in the app.
  2. Save the category using the Create button.

Note: If you have multiple businesses under one company registration number (for example, a restaurant and an ice cream shop, or a café), the product categories are shared between them – editing or deleting a category will therefore affect all of these businesses. You can find more about managing multiple businesses in one administration in the article Managing locations within one administration.

A category will appear in the Storyous app for a specific business only if at least one product is assigned to it.

Changing the order of product categories

You can change the display order of individual categories in the top right-hand corner under the Product Categories tab. Use the six-dot handle to drag and move a category. You will see the change in the till after logging out of and back into the Storyous app.

Creating a new product

In the top right, you will also find the + Add product button, which you can use to create a new product.

Screenshot 2026-06-04 at 14.47.19.png
  1. Click + Add product.
  2. Fill in the required details. By clicking Show more, you can set additional details (described below).
  3. Then you can either create the new product or continue creating another one:
    • Create – the new product will be created and the product creation window will close.
    • Save & create another – the new product will be created and you can immediately start creating another product - the form will remain open.
Note: Before creating a product, a specific Location must be selected in the top left where you want to create the product. If you have All businesses selected, the product will be created in all businesses.

Basic settings

  • Product name – the name you will see in the Storyous app and on the customer receipt.
  • Price – the selling price including VAT, which is shown to the customer on the receipt.
  • VAT rate – the value added tax rate. Select the rate that applies to the given product.
  • Print – determines whether and where the product should be printed on kitchen or bar order tickets (e.g. no print, specific printer).
  • Category – the product category in which the product should appear.
  • Show in app – if the box is ticked, the product will appear in the Storyous app on the device, and if it is not ticked, the product will be available only in the administration.

Show more

  • Marketing title - shown to customers in the menu instead of the product name; leave blank to use the default name.
  • Image – upload a product image, which may be shown in the app, but only on large tablets.
  • Product description – an optional field, useful for the Daily menu feature, because the text is shown on the printed menu.
  • Unit - you can select unit of the stock card 
  • Labels – with tags, you can filter products more easily in reports (e.g. by product range type or promotions).
  • EAN - the product barcode (if you use a scanner).
  • Price levels – if you have multiple price levels set for a product, the app will offer you a choice of the relevant price during ordering. You can find more information in the article Price level.
  • Do not print on receipt – the product will be printed on the order ticket, but will not be printed on the customer receipt (e.g. internal notes for the kitchen, information about serving additional portions, etc.).
  • Always ask for the price – during the sale, the price is entered directly at the till; useful for items with a variable price (e.g. items sold by weight or special services).

Note: To make newly created or edited products appear on the device:

  1. in the web administration, check that Show in app is ticked,
  2. the product is assigned to a category (not in Uncategorised),
  3. in the Storyous app on the device, sign out and sign back in using the profile icon in the top right.

After signing in again, you will see the newly created categories and products in the app exactly according to the settings in the administration.

Working with already created products

On the page, you can see a list of categories. You can adjust the view in the top right, together with the columns that will be shown in the table below. You can then display the products by clicking on the given category.

In the table, you can:

  • directly edit the basic product details, namely the name, price, unit, VAT rate, and visibility on the device,

  • add a product to favourites - products marked as favourites will appear at the very top of the till in the Favourites category in Stroyous app,
  • change the printer for order ticket printing – after clicking on the selected printer, you can also set highlighted printing, which helps the staff orient themselves better in orders – for example, to distinguish which dishes they prepare themselves and which are only served at the same time but are prepared at another station,

  • in the Recipes column, create or edit a recipe – if you use inventory management, you can connect the product to stock through a recipe, and you can find the detailed procedure in the article Recipe,

  • click the bin to delete the product

  • click the pencil to open the Advanced product settings, which are explained below,

  • change the order of products using the “drag and drop” function via the icon with six dots next to the product.

Tip: When working with a larger number of products, we recommend using the Bulk actions feature, which saves a lot of time. You can find a detailed description in the article Group actions feature.

Multi-place products

In the admin interface, you can also manage products for multiple businesses at once. This feature helps you compare products across businesses, compare their prices, and copy them to other businesses under the same company ID number.

This feature is only available if you have multiple businesses under one company ID number. You can find it in the top right-hand corner under Select locations.

  1. Select the businesses you want to display.
  2. Click Confirm.

You will then see a comparison table for the selected businesses. The table shows the product ID, product name, how many tablets the product is visible on (meaning it is shown in the till app), the price range, the price in each business, and the option to copy the product to another business using the Copy button. At the end of each row, you will also find a pencil icon for editing and a bin icon for deleting the product.

Example: I have the product Pumpkin Soup in the location 1, but I would also like to have it in the location 2. I click Copy and, in the table, if you also use stock management, I can choose whether I want to copy the recipe as well and which stock location the inventory items should be deducted from.

Then, using the pencil icon, I can edit product prices across businesses, either in bulk for all businesses or by setting a different price for each business individually. I can also add the product to favourites, change the VAT rate, or change its visibility on the tablet.

Was this article helpful?
0 out of 0 found this helpful

Still need help?