Using Storyous in Offline Mode
If your internet connection goes down, you can still use the Storyous system in offline mode, though some functions will be limited. This article explains those limitations. If you lose internet while using the system, the application will notify you via the top status bar.
If your tablet is not connected to the internet at login, the sales application will inform you and offer an option to either retry the connection or log in to offline mode (1).
Limitations of Offline Mode
There is no time limit for using offline mode, but we recommend using it for a maximum of a few days to prevent potential data loss.
When working offline, some features will be restricted compared to online mode:
- Cash transactions and financial closures cannot be performed.
- Closed accounts will not sync with the web administration immediately. The system will display a warning about unsynchronized accounts. However, once you reconnect to the internet, the accounts will automatically sync—this may take some time, so patience is required.
- Receipt printing will function normally.
- The Statistics section will not be accessible, as it typically opens the web administration in a browser.
- Changes made in the web administration will not sync with the tablet application. This means you cannot update product prices, create or move tables, or make other adjustments.
Offline Mode on Multiple Tablets
If you have multiple tablets, offline mode will only work on the main tablet (master tablet). To enter offline mode, you must close the application on all secondary tablets and cash registers that do not have master functionality.