Products (new) – Storyous

All sales items are managed in the Setup → Products section. The top part of the page is used for creating new products and managing product categories. The bottom part with the table is intended for working with already created products – editing, changing settings, bulk actions, or linking them to stock through recipes.

Product categories

In the top right, you can open the list of product categories, edit them, or create a new one.

In the administration, go to Setup -> Products.
In the top right, click the Product categories button.

Then, at the bottom left, select + Add category.

Fill in the basic details:
- Short title – shown on the POS, we recommend using shorter text (e.g. Soft drinks).
- Long title – shown in the administration (e.g. Non-alcoholic drinks).
- Choose the colour and icon under which the category will appear in the app.
Save the category using the Create button.

Note: If you have multiple businesses under one company registration number (for example, a restaurant and an ice cream shop, or a café), the product categories are shared between them – editing or deleting a category will therefore affect all of these businesses. You can find more about managing multiple businesses in one administration in the article Managing locations within one administration.

A category will appear in the Storyous app for a specific business only if at least one product is assigned to it.

Creating a new product

In the top right, you will also find the + Add product button, which you can use to create a new product.

Click + Add product.
Fill in the required details. By clicking Show more, you can set additional details (described below).
Then you can either create the new product or continue creating another one:
- Create – the new product will be created and the product creation window will close.
- Save & create another – the new product will be created and you can immediately start creating another product - the form will remain open.

Note: Before creating a product, a specific Location must be selected in the top left where you want to create the product. If you have All businesses selected, the product will be created in all businesses.

Basic settings

Product name – the name you will see in the Storyous app and on the customer receipt.
Price – the selling price including VAT, which is shown to the customer on the receipt.
VAT rate – the value added tax rate. Select the rate that applies to the given product.
Print – determines whether and where the product should be printed on kitchen or bar order tickets (e.g. no print, specific printer).
Category – the product category in which the product should appear.
Show in app – if the box is ticked, the product will appear in the Storyous app on the device, and if it is not ticked, the product will be available only in the administration.

Show more

Marketing title - shown to customers in the menu instead of the product name; leave blank to use the default name.
Image – upload a product image, which may be shown in the app, but only on large tablets.
Product description – an optional field, useful for the Daily menu feature, because the text is shown on the printed menu.
Unit - you can select unit of the stock card
Labels – with tags, you can filter products more easily in reports (e.g. by product range type or promotions).
EAN - the product barcode (if you use a scanner).
Price levels – if you have multiple price levels set for a product, the app will offer you a choice of the relevant price during ordering. You can find more information in the article Price level.
Do not print on receipt – the product will be printed on the order ticket, but will not be printed on the customer receipt (e.g. internal notes for the kitchen, information about serving additional portions, etc.).
Always ask for the price – during the sale, the price is entered directly at the till; useful for items with a variable price (e.g. items sold by weight or special services).

Note: To make newly created or edited products appear on the device:

in the web administration, check that Show in app is ticked,
the product is assigned to a category (not in Uncategorised),
in the Storyous app on the device, sign out and sign back in using the profile icon in the top right.

After signing in again, you will see the newly created categories and products in the app exactly according to the settings in the administration.

Working with already created products

On the page, you can see a list of categories. You can adjust the view in the top right, together with the columns that will be shown in the table below. You can then display the products by clicking on the given category.

In the table, you can:

directly edit the basic product details, namely the name, price, unit, VAT rate, and visibility on the device,

change the printer for order ticket printing – after clicking on the selected printer, you can also set highlighted printing, which helps the staff orient themselves better in orders – for example, to distinguish which dishes they prepare themselves and which are only served at the same time but are prepared at another station,

in the Recipes column, create or edit a recipe – if you use inventory management, you can connect the product to stock through a recipe, and you can find the detailed procedure in the article Recipe,
click the bin to delete the product
click the pencil to open the Advanced product settings, which are explained below,
change the order of products using the “drag and drop” function via the icon with six dots next to the product.